Why am I getting "Error from Instagram: (#10) the user is not an Instagram Business"?
In this article, we explain the requirements for the Instagram Business Account.
When attempting to post an Instagram Story directly to a Creator account via our platform, you may encounter an error message: 'Error from Instagram: (#10) the user is not an Instagram Business.' This issue happens due to API constraints imposed by Instagram.
Please note that only Business accounts are compatible with direct Instagram Story posting. Normal feed posts work fine for both Creator and Business accounts.
To convert your Instagram Personal or Creator account to a Business account, go here: https://bit.ly/2Z5hJLu.