Managing referral rewards in your campaigns involves several steps to ensure effectiveness and prevent fraud. Here's a breakdown of how to utilize the rewards console and handle potential issues:
1. **Accessing the Rewards Console:** Navigate to the campaign where you've enabled referral rewards and select "Rewards Console" from the actions dropdown. This console allows you to monitor participants' referral activities and manage rewards.
2. **Monitoring Referral Goals:** In the rewards console, review the goal status for each participant. Participants earn rewards when they meet specific referral goals, such as a certain number of clicks or actions from their referrals.
3. **Checking Referral Details:** Use the "View Referral Detail" option to analyze each participant's referral activity. This provides insights into the actions taken by their referrals, including IP addresses and cookie IDs.
4. **Identifying Fraudulent Activity:** Look for patterns that may indicate fraudulent behavior, such as multiple referrals from the same IP address or suspiciously similar actions timestamped closely together. If you suspect fraud, you can block the associated IP addresses to prevent further abuse.
5. **Blocking IP Addresses:** Copy the IP address associated with suspicious activity and add it to the list of blocked IP addresses. This prevents any actions originating from those IP addresses from counting towards referral goals.
6. **Exporting Data:** If you need to analyze referral data more comprehensively, export the information to a CSV file. This allows for easier sorting and analysis of referral activities, particularly if there is a large volume of data to review.
7. **Approving Rewards:** Once a participant reaches their referral goal, you'll receive a notification to approve their reward. Ensure that they've met the criteria before approving the reward to prevent premature payouts.
By actively monitoring referral activities and promptly addressing any fraudulent behavior, you can maintain the integrity of your referral rewards program and ensure that participants are appropriately rewarded for their efforts.