When you're running a viral sweepstakes, contest, or any similar campaign using our platform, we automatically send an auto-response email to participants, thanking them for signing up. While you have the option to customize the content of this email, did you know that you can also adjust the default sender and reply-to email address used in these communications?
Here's how you can do it:
Access Workspace Preferences: Start by navigating to the top right corner of your dashboard and selecting "Workspace Preferences."
Customize Campaign Emails: Scroll down to find the section labeled "Custom Campaign Emails." Here, you'll notice that by default, the sender's name and email address are set to the information you provided when signing up for the software.
Update Sender Information: To change the default sender name and email address, simply overwrite the existing information with your preferred details.
Save Changes: Once you've made the desired updates, don't forget to save your changes.
By adjusting the sender and reply-to email address, you can ensure that your campaign communications reflect your brand identity and provide recipients with a seamless experience. Take advantage of this customization feature to enhance the professionalism and branding of your campaigns.